Fast, Secure & Reliable Shipping of GBL Products

At CJ Ketamine Store, we prioritize safe, secure, and timely shipping of our GBL products to customers worldwide. We ensure that every order is processed efficiently, packaged discreetly, and delivered in compliance with all relevant shipping regulations.

This page provides detailed information about our shipping process, estimated delivery times, tracking, and policies regarding lost or delayed shipments.

📦 Order Processing & Shipping Time

We strive to process and dispatch all orders as quickly as possible.

✅ Order Processing Time:

  • Orders are processed within 24-48 hours of payment confirmation (excluding weekends and holidays).
  • Once processed, customers receive a tracking number via email.

✅ Estimated Shipping Times:

  • USA & Canada: 2-5 business days
  • Europe & UK: 5-8 business days
  • Australia & Asia: 7-12 business days
  • Rest of the World: 7-14 business days

🚀 Express Shipping: Available on request for select locations (extra charges may apply).

💡 Note: Delivery times may vary depending on customs clearance, local regulations, and courier services.

🚛 Shipping Methods & Carriers

We partner with reliable global couriers to ensure safe and efficient delivery of our GBL products.

✔️ Trusted Shipping Providers:

  • DHL Express
  • FedEx
  • UPS
  • USPS (for domestic USA orders)

✔️ Discreet & Secure Packaging:

  • All shipments are sealed in tamper-proof, discreet packaging.
  • No product names or identifiable markings are displayed on the exterior.

🌍 International Shipping & Customs Regulations

📜 Important Customs Information

  • Customers are responsible for ensuring that GBL products comply with their country’s import laws.
  • We cannot be held liable for customs seizures, delays, or rejections due to local restrictions.
  • Some countries have strict regulations on GBL imports—please verify before ordering.

Customs Clearance Assistance

  • If your order requires additional documentation for customs, please contact us in advance.
  • In case of customs-related issues, we can provide guidance but cannot guarantee clearance.

🔍 Order Tracking & Delivery Updates

CJ Ketamine Store provides a tracking number for every order to monitor shipping status in real time.

✅ How to Track Your Order:

  1. Once your order is shipped, you will receive an email confirmation with your tracking details.
  2. Use the tracking number on the carrier’s website (DHL, FedEx, UPS, USPS, etc.) to check real-time status.
  3. If you need assistance, contact our support team at contact@cjketaminstore.net.

🚨 Lost, Delayed, or Damaged Shipments

We take every precaution to ensure safe and timely delivery, but unforeseen delays or issues may arise.

⏳ Late Deliveries:

  • If your package is delayed beyond the estimated delivery time, please check the tracking status first.
  • Contact our team if the package has not moved for more than 5 business days.

🚫 Lost Shipments:

  • If the courier marks the package as delivered, but you haven’t received it, please check with neighbors or your local post office.
  • If the package is lost in transit, we will initiate an investigation with the carrier.

📦 Damaged Shipments:

  • If your package arrives damaged, take clear photos and contact us within 48 hours of delivery.
  • We will assess the issue and provide a replacement or refund based on the severity of the damage.

💡 Note: We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.

📢 Return to Sender & Reshipping Policy

If a package is returned due to incorrect address, refusal, or customs rejection, customers may:

  1. Request Reshipment: Customers must cover the reshipping cost before the order is resent.
  2. Request Refund: A refund may be issued minus the shipping fee once the package is received back.

🚨 No refunds are issued for orders seized by customs unless otherwise agreed.

🛡️ Refund Policy for Non-Delivery

If a package is not delivered within 30 days, and the delay is confirmed by the courier, we offer:

✔️ A free reshipment OR a partial refund (excluding shipping fees).
✔️ A full refund if the delay is due to our error.

💳 Shipping Costs & Free Shipping Offers

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Shipping method
  • Order weight & size

✔️ Free Shipping: Available on orders above $500 (for select regions).
✔️ Discounted Rates: Special rates available for bulk orders—contact us for details.

📞 Contact Us for Shipping Assistance

If you have any questions or concerns about your shipment, please reach out to us:

📧 Email: contact@cjketaminstore.net
📞 Phone: +1 (530) 636-6120
🌐 Website: https://cjketaminstore.net/

Our team is happy to assist with shipping inquiries, tracking issues, and delivery concerns.